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VIA Benefits Webinar
March 7 @ 10:00 am - 12:00 pm

Via Benefits Webinar Presentation March 7 10am-Noon EST
WHAT: VIA Benefits will present on the claims filing and processing for our Retiree Healthcare Accounts (HRAs) and our Retiree Health Care Accounts (RHCAs).
WHEN: Tuesday March 7 from 10am – noon EST
HOW TO REGISTER: Click on the button below, and provide your name and email address:
WHO WILL PRESENT: Stephen Durso, who leads the client service team for Via Benefits
Accounts.
Via Benefits Accounts
Via Benefits Accounts (VB) has been the claims processer for our HRA and RHCA since the
beginning of 2022, but there are always new things for us to learn, for examples: why payments are
faster if a claim is submitted online; how unpaid claims carry over from one year to the next; how
long it should take for an approved claim to be paid; the common reasons that claims are denied;
and what to do if a claim is denied
YOU WILL BE ABLE TO ASK QUESTIONS:
You will be able to submit questions during the
webinar and receive answers then or by follow-up from Via Benefits.
Webinar presented by the NCRO Insurance Committee (inscom@ncro.org)
After the webinar, the presentation will be posted on the NCRO’s website (NCRO.org).